Shipping & Packaging Policy

Last updated on: June 9, 2025

At Suez, we're committed to delivering your beautiful lab-grown jewelry safely and efficiently right to your doorstep. We ensure a seamless experience from our hands to yours.

Shipping Within India

Enjoy FREE shipping on every order within India!

• In-Stock Items: For items "Available in Stock," your order will ship within 48 – 72 hours.
• Made-to-Order Items: Please allow 25 business days for our handcrafted, made-to-order pieces to be created and shipped.

Fully Insured & Secure Delivery: Every Suez order is shipped to you fully insured for your peace of mind. We partner with trusted logistics providers like BVC Logistics, DTDC, and Bluedart to ensure secure delivery.

Important: Before accepting your package, please inspect it carefully for any signs of damage or tampering. If you notice anything suspicious, do not accept the package and contact us immediately.

Our Secure & Elegant Packaging

Your precious jewelry deserves to arrive in perfect condition. Every Suez package is designed to be both durable and tamper-proof.

Whether you've ordered a stunning piece of jewelry or a brilliant solitaire, your item will be delivered in our exclusive Suez presentation box, accompanied by all relevant certifications.

Complimentary Gift Packaging

Making a purchase for a loved one? We've got you covered!

We offer free gift packaging, complete with a personalized gift message of your choice. Your thoughtful gift will arrive in distinctive Suez gift packing, ensuring a memorable unboxing experience for the recipient, whether you deliver it personally or we ship it directly.

Policy Updates

Suez reserves the right to modify this shipping policy at any time. We encourage you to review it frequently. Any changes or clarifications will take effect immediately upon their publication on our website. Should we make significant updates to this policy, we will notify you here to ensure you are always aware of our practices.