Our Commitment to Your Privacy

Last updated on: July 26, 2025

At Suez, we deeply value the trust you place in us. Your privacy and the security of your personal information are paramount. This policy outlines how we collect, use, and protect your data to ensure a secure and personalized shopping experience.

1. How We Collect Your Information

We collect information to enhance your experience with Suez Diamonds, whether you're Browse our website or visiting our store.

• Information You Provide: When you register on our website or visit our store, we collect your email address and phone number. This allows us to:
• Save your wish lists.
• Track products you've recently viewed.
• Monitor your orders.
• Send you personalized offers and recommendations based on your purchase history, Browse activity, and interests.
• Information We Collect Automatically: As you access and use our services, we automatically gather certain data, including your device information, location, and network carrier.
• Sharing with Third-Party Service Providers: We may share the information listed above (name, email, mobile number, device info, location, carrier) with trusted third-party service providers. This allows us to:
• Personalize your experience on our website.
• Perform behavioral analytics to understand how you interact with our services and improve them.

2. How We Use Your Information

We use the personal information we collect to provide and improve the services you request:

• Service Delivery: To fulfill your orders and deliver the services you've asked for.
• Troubleshooting: To resolve any issues you might encounter.
• Billing: To collect any fees owed.
• Product Improvement: To measure interest in our products and services.
• Marketing: To inform you about relevant online and offline offers.
• Customization: To tailor your overall Suez experience.

We also collect and analyze demographic and profile data about our users' activities on our website to continually refine our offerings. Your IP address helps us diagnose server problems and administer our website.

3. Our Security Measures

Your trust is important, and we've implemented stringent security measures to protect your information.

• Secure Transactions: Our site employs robust security protocols to prevent the loss, misuse, or alteration of the information under our control.
• Secure Server: Whenever you change or access your account information, we utilize a secure server to safeguard your data.
• Strict Guidelines: Once your information is in our possession, we adhere to strict security guidelines to protect it from unauthorized access.

4. Cookies

Cookies are small data files saved by your browser on your computer. We use cookies to:

• Record various aspects of your visit to our website.
• Help us provide you with uninterrupted service.

Important: suezdiamonds.com does not use cookies to save personal information for external uses or purposes beyond enhancing your experience on our site.

5. Your Choices: Opting Out

Suezdiamonds.com provides you with the option to opt out of receiving non-essential communications (like promotional or marketing-related emails) from us or on behalf of our partners. You can manage these preferences after setting up your account.

6. Questions?

If you have any questions regarding this Privacy Policy, please don't hesitate to reach out to us at: care.suezdiamonds@gmail.com

By using the Suez Diamonds website or our native mobile applications, you agree to the terms of this Privacy Policy. Suezdiamonds.com reserves the right, at our sole discretion, to change, modify, add, or delete portions of this Privacy Policy at any time. We recommend reviewing it periodically for updates.